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- March 23, 2024 to March 31, 2024

- December 24, 2024 to January 2, 2025

- April 11, 2025 to April 19, 2025

- In accommodation, minors are considered from 3 to 12 years old. Ages 13 and older at check-in and older are considered as an adult rate.

The transfer will be managed by the Viajes Caribe Maya agency. Free transfer is included per reservation for stays of more than 2 nights at Cancun hotels and stays of more than 3 nights at Tulum hotels. To enjoy the free transfer, the reservation must be made 72 hours before arrival at the hotel.
The reservation must be paid 24 hours before the client's arrival to enjoy the included transfer benefit.
For the transfer to be effective and confirmed, it is necessary to send Viajes Caribe Maya the flight data 48 hours before its arrival.
The courtesy is one round service (airport-hotel-airport) per reservation, not one transfer per room, it is non-refundable and cannot be rescheduled or rescheduled. After the reservation date, the courtesy transfer expires or loses validity.